TCPA | General Statement of Policy
This company does not engage in telemarketing. Any employee considering telemarketing must first consult with the executive responsible for legal affairs on appropriate procedures adhering to the TCPA and applicable state laws.
The TCPA mandates that telemarketers Maintain a Do Not Call Policy
- Promptly provide a copy of the Policy to requesting consumers
- Only make calls between 8 a.m. and 9 p.m. (local time of the person being called)
- Identify the caller name, company name and caller location
- Maintain/comply with company “do not call” list derived from federal “do not call” registry
- Honor a consumer’s request to add consumer’s name on the “do not call” list
- Transmit caller ID information
- Not abandon outbound calls
Regulatory Summary
The federal Telephone Consumer Protection Act (“TCPA”) and related FCC regulations shield consumers from unwanted telemarketing. The TCPA regulates the sending of commercial messages via telephone, text messages, and fax. Specifically, the TCPA makes it unlawful for any person to place a call or text using an automatic telephone dialing system or an artificial or prerecorded voice without the called party’s prior express consent, except for emergency purposes.
National Do Not Call Registry. The TCPA rules provide for the National Do Not Call Registry (Registry), a joint effort launched by the FCC and the Federal Trade Commission (FTC) in 2003. Consumers can register landline or mobile phone numbers with the Registry to limit telemarketing calls that may be made to them.
For More Information
To learn more about the TCPA and applicable state laws, you may visit the web site listed below.
FCC web page: https://www.fcc.gov/cgb/
State-by-State Do Not Call List Information: https://thedma.
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